Privacy Policy

Scope

Everything below concerns one thing: what becomes of the information you choose to send us. That covers the enquiry form on the contact page, correspondence by email, and the records our web server writes automatically whenever a page is requested.

Information you give us

The form asks for a name, a way to reply and whatever you decide to write. Nothing more is required and nothing more should be supplied: identity documents, financial statements and payment details have no place in a web form, and we do not request them there. When a matter reaches the point where documents genuinely matter, they are requested through a channel chosen for the purpose.

Information collected automatically

Web servers keep access records as a condition of functioning. Ours records the requesting address, the browser string, which page was asked for and when. The purpose is operational — keeping the site available and identifying automated abuse — and these records are cycled out on a short rotation.

Purpose and retention

An enquiry is used to answer that enquiry. It is not added to a marketing list, not sold, and not supplied to advertisers or data brokers. Correspondence relating to a matter that proceeds is retained while the relationship lasts and for whatever period professional and accounting obligations require after it. Correspondence that leads nowhere is deleted once there is no longer a reason to hold it.

Processors

Three categories of third party touch this data, each acting on instruction rather than for its own purposes: the provider that carries our email, the system in which client records are kept, and the company hosting this website. Beyond those, disclosure occurs only where a legal obligation or a court order compels it.

Automated filtering of submissions

Form submissions are scored before delivery, using the content of the message and signals around how it was sent, because the alternative is an inbox of automated junk. Occasionally the filter is wrong about a genuine enquiry. If you receive no reply within a few working days, resend with the message worded differently and it will usually pass.

Cookies and browser storage

No advertising network operates on this site and no profiling cookie is set. Where the browser stores anything at all, it does so to make a page function.

Exercising your rights

You are entitled to ask what we hold about you, to have it corrected, to have it erased, and to withdraw consent to being contacted further. Any of these can be requested through the contact details published here. Depending on your country of residence, a supervisory authority may also accept complaints about how personal data has been handled.

Security, honestly stated

Traffic to this site is encrypted and access to enquiry records is limited to those who need it. Neither measure makes email a secure medium — it is not, and it never has been. Anything you would not want read by a third party should not travel by email, to us or to anyone.

Revisions

This document changes as the site does. The revision date appears at the top of the page.